Every interaction—from booking to post-service follow-up—either builds or erodes your professional reputation.
<h2>The Complete Client Journey</h2><p>Reputation isn't built just during service. It's built at every touchpoint:</p><h3>Pre-Service</h3><ul><li>Booking experience</li><li>Communication and confirmations</li><li>First impression at arrival</li></ul><h3>During Service</h3><ul><li>Consultation quality</li><li>Technical execution</li><li>Client comfort and experience</li></ul><h3>Post-Service</h3><ul><li>Checkout and rebooking</li><li>Follow-up communication</li><li>Review requests and response</li></ul>